COMPENSATION AND WORK HOURSPay PeriodThe workweek for the Company is the seven-day period that starts at 8 AM Monday. The designated pay period for all employees is semi-monthly. Paydays are on the 2nd and 17th of each month. Except as otherwise provided, if any date of pay distribution falls on a weekend or holiday, employees will be paid on the preceding scheduled workday.
Employees may be paid by direct deposit.
Employees should carefully review their pay every pay period to ensure that their pay accurately reflects all time actually worked. Please report any lost or missing payment or paycheck discrepancy to Joanne Scully so that it may be resolved.
Payroll DeductionsThe Company is required by law to make certain deductions from all employees’ pay. Such deductions include federal, state, and local taxes and court-ordered wage garnishments. Voluntary deductions, if applicable, might include premiums for benefits, retirement plan contributions, and disability insurance. Any questions concerning pay should be directed to the Joanne Scully.
Work Hours and ScheduleThe Company's operational hours are from Monday through Friday, 8am to 5:30pm EST. Some will work 11 am to 7 pm EST. Any changes in these hours will be communicated with as much advance notice as possible by the employee’s manager. Employees will be given their individual schedules upon hire and at time of any change in position.
All employees are expected to be at their respective work areas during all working hours when scheduled, except for scheduled rest and meal breaks. Employees who need to leave their work area for personal reasons must inform their manager. If the normal duty hours are changed or if the Company changes its operating hours, employees will be given as much notice as possible to facilitate any personal planning.
TimekeepingTo ensure that the Company has accurate time records and that employees are paid for all hours worked in a timely manner, all nonexempt employees are required to use the timekeeping system to record their hours worked. Nonexempt employees are required to clock in and out for time off and other leave tracking purposes. Employees must record their individual time only. Employees may not ask another employee to clock in or out for them.
Time worked is all the time actually spent on the job performing assigned duties. Therefore, employees must not punch in until ready to start work and may not start work until their scheduled starting time. Additionally, employees are required to clock in and out for their designated meal periods. The length of the meal period should have the agreement of the employee’s manager. Meal periods are unpaid time when greater than 30 minutes and employees are relieved of all duties. Waiver of the meal period requires prior approval of the employee’s manager. Under no circumstance may the waiver of the meal period result in overtime work.
Nonexempt employees are specifically prohibited from performing any work “off the clock.” No one has the authority to allow or ask, directly or indirectly, any nonexempt employee to perform any work “off the clock.” In all cases, all time worked by nonexempt employees MUST be recorded on the time record and will be compensated. There will be no retaliation against any employee for reporting any “off the clock” work or any request for “off the clock” work.
Nonexempt employees are not permitted to work overtime or unscheduled time without prior authorization from their managers. This includes clocking in early, clocking out late, or working through the scheduled meal period. If approved, work performed off the premises or jobsite or at home by a nonexempt employee will be counted as time worked. A nonexempt employee will not be permitted to perform work away from the premises, jobsite, or at home unless approved in advance by their manager.
Should an employee miss an entry into the timekeeping system, the employee must notify their manager as soon as possible for correction. Any errors or accidental omissions on the timecard requiring correction must be signed and corrected by the employee’s manager. Any employee who alters, tampers with, or falsely records actual time worked, alters another employee’s timecard, or violates any timecard procedure may be subject to corrective action, up to and including termination.
Accurate time reporting is a federal and state wage and hour requirement, and employees are required to comply. Failing to enter time into the timekeeping system in an accurate and timely manner is unacceptable job performance.
Exempt employees who have exhausted all available paid time off may be subject to salary deductions of full day increments for time off from scheduled work.
OvertimeThe Company complies with all applicable federal and state laws regarding payment of overtime work. Nonexempt employees are paid overtime at the rate of one and one-half times the regular rate of pay for all hours worked over 40 in a workweek, unless otherwise required by state law. Employees are required to work overtime when assigned. Employees who anticipate the need for overtime to complete the week’s work must notify their managers in advance and obtain approval before working hours which extend beyond their normal schedules. Working unauthorized overtime or the refusal or unavailability to work required overtime is not acceptable, and may be subject to corrective action, up to and including termination.
On-Call PayAn on-call employee who is called back to work outside his or her normal work schedule shall be paid for the time worked, unless otherwise required by applicable law.
Time worked while on call will be calculated at the employee’s regular rate of pay. If an employee is called to work, he or she will be paid for travel time. If an on-call employee is not called back, no pay will be earned. Overtime compensation for on-call pay is applicable only when required by law.
BreaksLunch Break
Regardless of shift worked, all employees are required to take a lunch break. Lunch breaks are for 30 minutes. Schedules may vary from employee to employee, based on work schedule and from one department to another. It is the responsibility of your immediate supervisor to establish your lunch break schedule.
Rest Breaks
It is in the best interest of our employees and PARTNERS CONNECTIONS DBA CONECTUS COMPANY to provide a break from work twice throughout the workday. Typically, you will receive 2 refreshment breaks, one before and one after the meal break. Schedules may vary from employee to employee based on work schedule and from one department to another. It is the responsibility of your immediate supervisor to establish your break schedule. Breaks will be 15 minutes.
Breaks for Nursing MothersThe Company provides a supportive environment for employees who are nursing mothers. These employees shall be provided with reasonable break time to express breast milk as needed, for a period of up to one (1) year after the child’s birth. Accommodations under this policy include a place, other than a bathroom, that is shielded from view and free from intrusion from coworkers and the public.
Expense and Travel ReimbursementIt is Company policy to reimburse employees for ordinary, necessary, and reasonable expenses, such as travel, entertainment, and other business expenses, when directly related to the transaction of Company business. Employees are expected to exercise responsible business judgment regarding expenses covered by this policy. Reimbursement for expenses requires the prior approval of management. Employees who utilize personal cars for business travel will be reimbursed at the per mile rate established annually by the Company. Company credit cards may be issued to individuals to make business purchases only. Personal use of Company credit cards is prohibited.
Requests for reimbursement of business expenses and requests for expenses charged to a Company issued credit card must be submitted on the appropriate form. Receipts and other expense documentation are to accompany the form submitted for reimbursement. Expense reimbursement forms and documentation must be submitted to the employee's manager no later than 5 days after the expenses occurred for review and approval.
WORKPLACE EXPECTATIONSDiversity and InclusionPartners Connections DBA ConectUS Wireless is committed to fostering, cultivating, and preserving a culture of diversity and inclusion.
Our employees are the most valuable asset to our Company. The collection of individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent our employees invest in their work represents a significant part of not only our culture, but our Company’s achievement as well.
We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and all other characteristics and protected classes that make our employees unique.
Partners Connections DBA ConectUS Wireless’s diversity initiatives are applicable—but not limited—to our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; social and recreational programs; layoffs; terminations; and the ongoing development of a work environment of gender and diversity equity through:
Adherence to the Company’s policies.Teamwork and employee participation, permitting the representation of all groups and employee perspectives.Work/life balance through flexible work schedules to accommodate employees’ varying needs.Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.
All employees of Partners Connections DBA ConectUS Wireless always have a responsibility to treat others with dignity and respect. All employees are expected to exhibit conduct that reflects inclusion during work, at work functions on or off the worksite, and at all other Company-sponsored and participative events. All employees are also required to attend and complete annual diversity awareness training to enhance their knowledge to fulfill this responsibility.
Any employee found to have exhibited any inappropriate conduct or behavior against others may be subject to disciplinary action, up to and including termination of employment.
Employees who believe they have been subjected to any kind of discrimination that conflicts with the Company’s diversity policy and initiatives should seek assistance from a manager or Human Resources.
Harassment/DiscriminationPartners Connections DBA ConectUS Wireless is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, Partners Connections DBA ConectUS Wireless expects that all relationships among persons in or with the Company, including customers, vendors, suppliers, etc., will be respectful and free of bias, prejudice, and harassment. Partners Connections DBA ConectUS Wireless prohibits any such discrimination or harassment against any protected class, as listed in the Equal Opportunity Employment policy. Compliance with this policy is expected in the workplace and in any work-related setting outside the workplace.
Partners Connections DBA ConectUS Wireless encourages reporting of all perceived incidents of discrimination or harassment. It is the policy of Partners Connections DBA ConectUS Wireless to promptly and thoroughly investigate such reports. Partners Connections DBA ConectUS Wireless prohibits retaliation against any individual who reports discrimination or harassment or who participates in an investigation of such reports.
Definitions of Harassment
For the purposes of this policy, sexual harassment may be defined as unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature when, for example a) submission to such conduct is made either explicitly or implicitly a term or condition of an individual's employment; b) submission to or rejection of such conduct by an individual is used as the basis for employment decisions affecting such individual; or c) such conduct has the purpose or effect of unreasonably interfering with an individual's work performance or creating an intimidating, hostile, or offensive working environment.
Sexual harassment may involve individuals of the same or different gender and may include unwanted sexual advances or requests for sexual favors; sexual jokes and innuendo; verbal abuse of a sexual nature; commentary about an individual's body, sexual prowess, or sexual deficiencies; leering, whistling, or touching; insulting or obscene comments or gestures; display in the workplace of sexually suggestive objects or pictures; and other physical, verbal, or visual conduct of a sexual nature.
Harassment based on any other protected characteristic is also strictly prohibited. Under this policy, harassment is verbal, written, or physical conduct that denigrates or shows hostility or aversion toward an individual because of the employee’s race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law, and that a) has the purpose or effect of creating an intimidating, hostile, or offensive work environment; b) has the purpose or effect of unreasonably interfering with an individual's work performance; or c) otherwise adversely affects an individual's employment opportunities.
Harassing conduct may include epithets, slurs, or negative stereotyping; threatening, intimidating, or hostile acts; denigrating jokes; and written or graphic material that denigrates or shows hostility or aversion toward an individual or group and that is placed on walls or elsewhere on the employer's premises or circulated in the workplace, on Company time or using Company equipment via email, phone (including voice messages), text messages, tweets, blogs, social networking sites, or other means.
Individuals who believe they have been the victims of conduct prohibited by this policy or who believe they have witnessed such conduct should discuss their concerns with the Human Resources department, or any member of management. When possible, Partners Connections DBA ConectUS Wireless encourages individuals who believe they are being subjected to such conduct to promptly advise the offender that their behavior is unwelcome and request that it be discontinued. Often this action alone will resolve the problem. Partners Connections DBA ConectUS Wireless recognizes, however, that an individual may prefer to pursue the matter through complaint procedures.
Partners Connections DBA ConectUS Wireless encourages the prompt reporting of complaints or concerns so that rapid and constructive action can be taken before relationships become irreparably strained. Therefore, although there is no fixed reporting period, early reporting and intervention is the most effective method of resolving actual or perceived incidents of harassment. Any reported allegations of harassment, discrimination, or retaliation will be investigated promptly. The investigation may include individual interviews with the parties involved and, where necessary, with individuals who may have observed the alleged conduct or have other relevant knowledge. Confidentiality will be maintained by the Company throughout the investigatory process to the extent possible and consistent with adequate investigation and appropriate corrective action. It is the obligation of Partners Connections DBA ConectUS Wireless to report any and all instances of harassment involving customers, vendors, or suppliers to those organizations.
Retaliation against an individual for reporting harassment or discrimination or for participating in an investigation of a claim of harassment or discrimination is a serious violation of this policy and, like harassment or discrimination itself, will be subject to corrective action. Acts of retaliation should be reported immediately and will be promptly investigated and addressed. Misconduct constituting harassment, discrimination, or retaliation will be dealt with appropriately. False and malicious complaints of harassment, discrimination, or retaliation are not allowed and may result in corrective action.
Workplace BullyingPartners Connections DBA ConectUS Wireless defines bullying as “repeated inappropriate behavior, either direct or indirect, whether verbal, physical, or otherwise, conducted by one or more persons against another or others, at the place of work and/or in the course of employment.” Such behavior violates the Company policy which clearly states that all employees will be treated with dignity and respect.
Examples of bullying may include:
Verbal bullying: Slandering, ridiculing, or maligning a person or the person’s family; persistent name calling that is hurtful, insulting, or humiliating; using a person as the butt of jokes; abusive and offensive remarks.
Physical bullying: Pushing, shoving, kicking, poking, tripping, assault, or threat of physical assault; damage to a person’s work area or property.
Gesture bullying: Nonverbal threatening gestures or glances that convey threatening
Exclusion: Socially or physically excluding or disregarding a person in work-related
The Company will not tolerate intentional or unintentional bullying behavior. Employees found in violation of this policy will be disciplined up to and including termination.
Workplace ViolenceIt is the intent of the Company to provide a safe workplace for employees and to provide a comfortable and secure atmosphere for customers and others with whom the Company does business. The Company has zero tolerance for violent acts or threats of violence. All employees are expected to conduct themselves in a non-threatening, non-abusive manner at all times. Acts of violence or intimidation of others, including direct, conditional, or veiled threats of harm to any employee or Company property, will not be tolerated.
Employees within the Company share the responsibility in identification and alleviation of threatening or violent behaviors. Any employee who is subjected to or threatened with violence, or who is aware of another individual who has been subjected to or threatened with violence, should immediately report this information to the Human Resources department. Any threat reported will be carefully investigated and the identity of the individual making a report will be protected as much as possible.
The Company will not retaliate against employees making good-faith reports of violence, threats, or suspicious individuals or activities. To maintain workplace safety and the integrity of its investigation, the Company may suspend employees suspected of workplace violence or threats of violence, either with or without pay, pending investigation. Anyone found to be responsible for threats of or actual violence or other conduct that is in violation of these guidelines may be subject to prompt disciplinary action up to and including termination of employment.
Supervisors' ResponsibilitiesAll managers are expected to ensure a work environment free from sexual and other harassment. They are responsible for the application and communication of this policy within their work area. Managers should:
Encourage employees to report any violations of this policy before the harassment becomes severe or pervasive.Make sure Human Resources is made aware of any inappropriate behavior in the workplace.Create a work environment where sexual and other harassment is not permitted.
Employee and Customer RelationsAll employees of the Company are charged with the responsibility of providing high quality customer service and always maintaining appropriate and professional conduct. This includes interactions with all individuals with whom employees come into contact (i.e., the public, customers, suppliers, other employees, etc.). Employees are expected to maintain a professional attitude and congenial manner and to always treat all individuals with courtesy, dignity, and respect. Additionally, teamwork and collaboration are an expectation of all employees.
Attendance and PunctualityEmployee attendance as scheduled is an expectation of the Company. Employees shall be at their workstations ready to begin work at the start of their scheduled work times or resumption of work duties. Unsatisfactory attendance, including tardiness, is unacceptable. If an employee is ill or injured or an emergency arises which prevents them from coming to work, the employee must notify Supervisor as far in advance as possible before the start of their scheduled workday. Sending notice by text is not acceptable. If an employee’s supervisor, manager, or designee is not available, the employee should contact a member of management. If an employee is physically unable to contact the Company, they should direct another person to make the contact on their behalf. Leaving a message with a fellow staff employee or on voicemail is not considered proper notification. Notice is required for each day of absence. A note is required from your medical provider for you to return to work after 2 consecutive scheduled workdays of absence.
Management reserves the right to require proof of illness, injury, or accident, including a health care provider’s statement or notice for any temporary disability, unless otherwise prohibited by law. Repeated absences, excessive absences (excused or unexcused), or a pattern of absences are unacceptable. If an employee is absent for 2 consecutive scheduled workdays and has not provided proper notification, the Company will assume that the employee has abandoned their position and will be treated as having voluntarily terminated employment with the Company unless otherwise prohibited by law.
Professional Appearance & HygieneIt is important for all employees to project a professional image while at work by being appropriately attired. Partners Connections DBA ConectUS Wireless employees are expected to be neat, clean, and well-groomed while on the job. Clothing must be consistent with Company standards and must be appropriate for the type of work being performed.
All employees are expected to maintain clean and appropriate oral and bodily hygiene. Hair (including facial hair) should be clean and neat. Accessories should be moderate and should not interfere with an employee's work. The excessive use of perfume or cologne is unacceptable, as are other odors that are disruptive or offensive to others or may exacerbate allergies.
The Company wishes to provide a work environment that is free of safety hazards, offensive behavior, and harassment of any kind. Therefore, the following are generally not acceptable:
Flip-flops or shoes that present a safety hazard given the work areaSpandex, sweats, or workout attirePants, shorts, or skirts worn below the waistlineSexually provocative clothing or exposed undergarmentsClothing with offensive slogans or pictures, including drug/alcohol related materialClothing showing excessive wear and tearAny clothing or accessories that would present a safety hazardTattoos that are not appropriate in content
Partners Connections DBA ConectUS Wireless is confident that employees will use their best judgment regarding attire and appearance. Management reserves the right to determine appropriateness. Any employee who is improperly dressed will be counseled or may be sent home, without pay, to change clothes. Continued disregard of this policy may be cause for corrective action, which may result in termination.
Employees may dress and groom themselves in a manner consistent with their gender identity and religion. Partners Connections DBA ConectUS Wireless will reasonably accommodate employees who require or request an exception to the dress code based on a sincerely held religious belief unless it would cause undue hardship.
Any questions about this policy should be directed to your manager.
ConfidentialityDisclosure of confidential and/or proprietary information, as described below, or trade secrets to anyone outside the Company without the appropriate authorization is not allowed, while employed or after separation from the Company. Such information shall be disclosed and/or discussed on a “need to know” basis. Conversation of a confidential nature should not be held within earshot of the public or clients.
Confidential information may include internal reports, policies, procedures, and other internal business-related communications. Trade secrets may include information regarding the development of systems, processes, products, design, instruments, formulas, and technology. In addition, financial disclosure laws and third-party intellectual property must be respected and maintained.
This policy is intended to alert employees to the need for discretion at all times and is not intended to inhibit normal business communications. In addition, nothing in this policy is intended to nor infringes upon employee rights under Section 7 of the National Labor Relations Act (NLRA).
Conflict of Interest and Ethical StandardsThe successful business operation of Partners Connections DBA ConectUS Wireless is built upon the principles of fair dealings and ethical conduct of the employees. Partners Connections DBA ConectUS Wireless’s excellence requires careful observance of the spirit and letter of all applicable laws and regulations.
Employees must avoid any relationship or activity that might impair, or even appear to impair, their ability to make objective and fair decisions when performing their jobs. This includes the use of an employee’s position with the Company for personal profit or advantage or entering transactions or relationships where it may appear that an employee has a conflict of interest, is improperly benefiting from an affiliation with the Company, or is violating laws governing fiduciary relationships.